Please refer to below as some of the frequently asked questions from our clients.
The time required to undertake design and construction of any project depends on a variety of factors including project scope/scale, whether council or certifier approvals are required, whether specialist consultants are required, and of course the input of the client – do you have a determined timeframe that you need to stick to? How long do you need to step away and consider your options with your colleagues or board members? Ultimately, we work very closely with all of our clients from the very first meeting to get a feel for each of these aspects and then we tailor a timeframe as efficiently as possible to your project and your needs. In an effort to expedite the initial phases of briefing, concept design and preliminary estimates, we have developed a 4-step process for stage 1 of our design process which aims to provide our clients with all the necessary preliminary components that will enable them to make informed decisions around the feasibility of their project early on. Click here to see our 4-step process (Attachment).
One of the first things we do with our clients is conduct what we like to call a ‘Discovery Meeting’. This is essentially where we meet with you to ‘discover’ the various aspects of the project that will drive our team forward and inform all decisions moving forward. To ensure we cover off on these for every project, we use the BANTER approach during the meeting, asking you questions around Budget (What are you prepared to invest?), Authority (Who is your decision maker?), Need (What is the Problem to be solved?), Timeline (When does the solution need to be implemented?), Experience (What are your previous experiences of design and construction & do you have any expectations moving forward?), Rebook (When is our next meeting?). This allows us to get to know you and you to get to know us all while informing us about your project and how best we might design it to meet your expectations across the board.
Not at all – Our 4-step process (which takes place at the very beginning of your project) includes the provision of a conceptual design paired with a bracketed estimate. The Bracket estimate provides you with a low number and high number which, based on our knowledge of past projects similar to your own combined with what we know of the current market, should encapsulate the best and worst case scenario relating to build cost for your project – giving you an opinion of probable cost at a very early stage to utilise for your business case.
Of course! We work on projects of many shapes and sizes, from small refurbishments or flooring installations, through to large multi-million-dollar new builds. Your small project is as important to us as the big ones as we value the long-term relationships, we have with our clients above individual projects or budgets. We would be more than happy to work with you to tailor our process and services to suit your project needs and guide you with the expertise available on our design and construction teams to help you get to your end goal.
Nobody like surprises. Unfortunately, as with all things in life, we cannot guarantee that something unexpected won’t pop up. However, we pride ourselves on our honesty and transparency throughout our design and construction process. We make sure that we work with you at all stages throughout the project to make sure that if an unexpected condition arises, we are able to approach it as a team with open communication and transparent methodology. Your concerns are always our concerns, and we work hard to meet (and often beat) your expectations as we believe strongly in our Company Mission: to build lasting relationships with clients by exceeding expectations and maximising outcomes within the client’s budget.
No problem – we get it! Just like you we have to do our own due diligence as well. We understand that everything is a process and we are happy to assist you in any way we can to make that process as easy for you as possible. Talk to our team and they will work out a bespoke Design contract that suits your project, and enable you to explore the design and approval pathways in detail before committing to moving ahead with the project.
No Problem! We are happy to tailor our services to meet your need. We can review your current designs to suggest efficiencies or value management, and we can also work with you to provide an opinion of probable cost, construction documentation, build timeframes, quotes and much more. Let us know how we can help you achieve your goals!
Yes we do! We can manage your project from brief to build including consultants and authority approval pathways as required. We can also tailor our service offering to suit the needs of your specific project – whether it is a full design and construction service or just a portion of our overall capability we look forward to working with you!
Our point of difference is our dedication to long lasting relationships with clients. Our in-house fully qualified Architects and Designers work very closely with you and your specialist consultant team as they would in the traditional method. However, at Coverite Projects, we are uniquely positioned to provide you with excellent value for money as our Design Team work directly with our estimating and construction teams to address buildability, detail and budget thoroughly, ensuring unknowns, time delays and cost variations during construction are minimised to the best of our ability. In short, with our in-house team of experts, we can provide you with a seamless and efficient transition from project conception, through design and finally through construction and completion of your project with one team dedicated to the success of your project and our ongoing relationship into the future.
Good question! We have the expertise and experience to deliver design and construction for very large projects, however we find that we bring the most value to projects that are less than $8 Million in value.
We do! Our Design Team have experience across a variety of fields of design including Architectural Design, Interior Design, Landscape Design and Master Planning.
No problem! Our team has experience working with clients on funding applications of various types, across both aged and health care as well as in the educational sectors. We are more than happy to work with you on a tailored package that provides you with the level of design documentation required for your particular application as well as connecting you with Quantity Surveyors and specialist consultants as needed.
ISO – Certified 9001 – Quality
ISO – Certified 14001 – Environment
ISO – Certified 45001 –Safety
NSW Registered Architect 10165
VIC Registered Architect 20570